Frequently Asked Questions

Our list of frequently asked questions tackles some of the most common questions and queries you might have. This page should help resolve most issues; however we do urge you to contact us should you require anything further!

Collecting Your DNA Sample

Upon placing your order with EasyDNA, we will ship your DNA testing kit to the supplied address. Sample collection is simple and straightforward. All our home DNA sample kits are packaged discreetly, with no company or content labels, meaning everything is kept anonymous!

Create Your Own Kit

We at EasyDNA recognize that certain constraints may hinder your ability to receive your kit. We will work around these problems and assist you, allowing you to create you own kit and collect DNA samples from the comfort of your own home!

Kits in Different Locations

Not all the persons participating in a DNA test may reside at the same address or location. EasyDNA offers the possibility to have separate DNA paternity testing kits sent to individuals residing at different addresses both within the same country as well as in different ones.

Understand Your Results

We understand that for many clients, this will be their first experience with any kind of DNA testing. We at EasyDNA have therefore put together this comprehensive guide to assist you in better understanding what your DNA test results are actually telling you.

Payment Options

We offer our customers a wide array of payment options including PayPal, credit card and bank transfer to pay for their DNA tests. If you encounter any problems with payment please contact us directly and we’ll be more than happy to resolve your issue as quickly as possible.


We at EasyDNA have created a number of videos, infographics and multimedia presentations. We believe that these forms of media are a great way to reach out to and communicate our messages to our customers. Why not view our prenatal, gender and other videos we have for you.

STR Analysis

STR Analysis is an important term in the field of DNA testing and genetic sequencing. STR stands for Short Tandem Repeats and STR testing is a type of analysis that compares specific loci on DNA samples that are used in relationship testing.

Become an Affiliate

easyDNA’s affiliate scheme offers you the chance to make money by reselling our tests through your website, blog, forum or other online portal. If you think your visitors would be interested in our services then fill in our application form today!

Useful Websites

This page provides links to various sites that may be of interest or of use to you. We often update this list adding or replacing links. Note that easyDNA does not have any commercial interests in the organisations below and we have provided them purely for your benefit.


Every field has its own specialized jargon and terminology. Our glossary is helpful for you to understand DNA testing related terms and their use quickly and easily. It sums up the main terms you will meet during your DNA testing experience with us.


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